Delete Your Account
We respect your right to control your data. You can delete your Virtton account and all associated data directly from the app at any time. This page explains how to do it and what happens when you delete your account.
How to Delete Your Account
Open the Virtton App
Launch the Virtton app on your iOS or Android device.
Go to Settings
Tap on your profile icon and navigate to Settings.
Select "Delete Account"
Scroll down and tap on the "Delete Account" option.
Confirm Deletion
Review the information and confirm your decision. Your account will be deleted immediately.
What Gets Deleted
When you delete your account, the following data will be permanently removed:
- Your profile information (username, email, profile photo)
- All your virtual try-on results and saved outfits
- Your uploaded photos
- Community posts and interactions
- Earned credits and rewards
- All associated account data
Important Notes
- • Account deletion is permanent and irreversible
- • You will lose all your credits and earned rewards
- • You cannot recover your data after deletion
- • If you have an active subscription, please cancel it before deleting your account
Need Help?
If you're having trouble deleting your account through the app, or if you have any questions, please contact our support team:
Email: info@virtton.com
We typically respond within 24-48 hours.
Data Retention After Deletion
Once you delete your account, your personal data is removed from our active systems immediately. Some data may be retained in our backup systems for up to 30 days before being permanently deleted. We may also retain certain anonymized or aggregated data that cannot be used to identify you for analytics purposes.
Last updated: November 2024